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Maintenance and Service Requests
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For your convenience this Handbook includes an Electronic Tenant® Service Request System. Use this system to submit routine maintenance requests directly to the Benson Tower Engineering Department; to track the status of previously submitted requests; to download important documents; and to communicate with the Benson Tower Management Office.

  • Simply click on the link below,
  • Enter your username and password
  • Choose the action you would like to complete

Click here to log into the Electronic Tenant Service Request System

Once you have logged into the system, you will be presented with four options:

  1. Complete a Maintenance Request Form
  2. Update User Information
  3. View Electronic Maintenance Request Log
  4. Download Miscellaneous Administrative Forms

For detailed instructions for using the Electronic Tenant® Service Request System please see the following pages or contact the Building Office.

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