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Mail Service

The United States Postal Service (USPS) delivers mail to each tenant’s assigned mailbox located on the Ground Level behind the escalators, Monday through Friday, except on legal holidays. USPS mail will not be received and/or delivered on Saturdays. The postal carrier typically services the mailboxes between 2:00 p.m. to 3:30 p.m. daily. USPS will pick up all outgoing mail from the designated outgoing mail chutes. Tenants are responsible for depositing outgoing mail into those mail chutes. Please note that the mail chutes only accept letters and envelopes and that no boxes are to be placed in front of the mailboxes.

For assignment of a mailbox and to receive a replacement key, please submit a request via the Service Request System.

All air and private delivery services, such as DHL, FedEx, UPS, etc. deliver packages directly to tenant spaces via the loading dock entrance and freight elevator.  FedEx Express shipments and UPS Ground, Air and International packages can be deposited into the respective outgoing mailboxes located in the lobby on the Ground Level behind the escalators. Additional mail services may be arranged at the full-service FedEx Office Business Center located in the Hyatt Regency New Orleans.

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